Bill Andrews

Following a former career as a dentist, Bill trained as a human givens therapist, graduating with distinction in 2004.

For the last 7 years Bill has championed the role that client feedback has to play in assisting therapists of all persuasions to understand the client perspective more clearly. He trained with leading experts in the field of feedback in the USA from 2006 onwards. In addition to his therapy practice, he works as a consultant and supervisor in relation to outcome informed practice.

Bill passionately believes in the client’s right to know whether they are likely to benefit from treatment with any particular therapist and to have some valid method by which to measure their own progress. To this end he was instrumental in the formation of a national research network of practitioners who are committed to measuring their progress with their clients in treatment.

Bill has published articles about using feedback in treatment and has lectured internationally on the subject.

Photo of Bill Andrews



Tony Jordan

Over the last 16 years, Tony has gained a diversity of experience across the mental health and psychological therapy fields. He managed a mental health centre for MIND for 9 years, worked as a counsellor in a British National Health Service (NHS) psychology department for 4 years and over the last 5 years has increasingly focussed his time on developing outcome measurement systems in psychotherapy evaluation.

Tony trained in counselling psychology and is a member of both the British Psychological Society and the British Association of Counselling and Psychotherapy. In all, he has approximately 2000 hours of therapy practice experience in a variety of settings, including the NHS and private practice. 

In addition to his therapeutic work with clients, more recently Tony has worked as a consultant and trainer in the UK and Europe.